What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Shreveport during the winter time, when they’re necessary to keep you toasty. While you know the team at Moon's Air will forever be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some money if it’s not. We’ve compiled this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to guarantee it’s on, switched to the appropriate temperature and isn’t set to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and inspect your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, return to your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the correct time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Check your air filters to ensure they’re not clogging things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call Moon's Air at 318-215-7938 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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