We have answers for your frequently asked questions

No matter what your HVAC questions are, the pros at Moon's Air in Shreveport have answers. Whether you have questions about picking new HVAC equipment to best practices on care and maintenance, we can assist. Our online FAQs answers provide a rapid response for your convenience, but if you want to know more on any topic, don’t hesitate to give us a call at 318-215-7938.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to provide the greatest benefits. Trained professionals can service your heating and cooling products to make certain they're working at their top potential and help prevent more pricey repairs in the middle of the hottest or coldest months of the year.
Reach out to Moon's Air at 318-215-7938 to get a comprehensive quote on replacement equipment.
Two-stage heating enables the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Around 80 percent of the time, your homes heating requirements can be met when the furnace is left on the low setting, enabling your two-stage unit to work for longer periods of time. Two-stage units also provide more even heat distribution, fewer temperature swings, quiet operation, increased air filtration and energy efficiency.
Moon's Air has a variety of brands and models that are more efficient than ever and make it easier to find the right fit for your home. There are innovative systems that make heating or cooling your home more automatic, running similar to cruise control to make small adjustments to help meet your comfort demands with energy efficiency. Contact us at 318-215-7938 to learn more about the technology we carry.

Modern furnaces are developed with a number of innovative features older furnaces don't have. Todays heating systems give you more even heating and are better at regulating airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another benefit of modern furnaces is their ability to work with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort technology and variable speed motors, will help your furnace run more efficiently and quieter than ever.

The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Moon's Air at 318-215-7938 to find the requirements for the Shreveport area.

Moon's Air offers a number of HVAC products with high-efficiency ratings, which can help lower the amount of energy they require to work. Aside from choosing products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you might consider the following:

  • Making certain that your system receives routine maintenance by a trained expert can keep your system operating at its top performance.
  • Zoning systems enable you to heat or cool only targeted areas of your home, so you wont have to pay to heat or cool spaces that you don't typically utilize.
  • Using a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programmed to give you the comfort you want when you're home and increase or decrease the temperature while you're not around, helping you save on utility costs.
Moon's Air is well-known in the Shreveport area and you can rely on them to provide quality home comfort products. We offer a variety of innovative and high-quality products. We are dedicated to offering customers high-quality service and will make sure you find the best solution for your home.

Improving your homes indoor air quality starts with four basic strategies:

  • Poor indoor air quality leaves your home with lots of air pollutants floating around. So, to enhance IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this by cleaning and vacuuming at least once a week, frequently washing linens and storing cleaning products safely.
  • Proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it difficult for airborne pollutants to escape. We carry products that help swap stale air for fresh, filtered outside air.
  • Good ventilation and regular cleaning are a start, but air filters, germicidal lights and purification systems take your IAQ to the next level by capturing microscopic particles, killing germs and eliminating particles while destroying chemical vapors.
  • Programmable thermostats will help control the humidity levels and temperature to help avoid particles and germs from building up while also keeping your home comfortable.
We advise that you meet with one of the technicians at Moon's Air and have them evaluate your home and current indoor comfort system. We can help you determine which equipment will be best suited to meet your needs.
Many homeowners believe that air conditioners make your home cooler, but it actually removes the heat from your home, sending the hot air outside. That hot air flows across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing it outside. This process continues until the indoor temperature reaches the temp that was set on your thermostat.
Due to the increasing amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined regionally and carry varying requirements based on your location. Moon's Air can help answer any questions you may have regarding these minimum requirements and let you know what choices are available when you're in the market for a replacement system.
These numbers can be found on a nameplate or sticker that is near your systems service panel. The sticker should be white with black letters and have both of these numbers located near the top of the sticker. M/N signifies model number while S/N is your serial number.
There are a couple ways to determine what size system is the best fit for your home, but the most reliable way to size a system is by having your local Moon's Air technician come out and perform a load calculation. This calculation considers your homes: square footage, insulation value, amount of insulation, and a number of other factors.
The short answer is Yes, because dirt and other debris can hinder your systems ability to work efficiently. For heat pumps, it is not unusual to have frost or ice on them during the winter, but they also include defrost controls to ensure they work efficiently in those kinds of weather.
Two-stage cooling means that your cooling unit has two levels of operation. When summer is its hottest, the high setting kicks in, and when its cooler or more mild, it operates on the low setting. Usually, the lower setting will take care of your cooling needs, but even when the high setting kicks in, you may not realize it because it can generate such even temperatures for your comfort. This also means a quieter cooling system, greater efficiency and enhanced humidity control.
Your system could be freezing up for a variety of reasons, but the most typical are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something you, the homeowner, can take care of; however, you'll need to call the professionals at Moon's Air at 318-215-7938 for other problems or if you have other questions or concerns.
Picking the best thermostat for your cooling system comes with a lot to think through. Thats why its nice to have such a great variety of choices from Moon's Air. Whether you're looking for a programmable or non-programmable thermostat or want to join the smart home trend, there are a number of thermostats that you have to pick from. Some thermostats will depend on what type of heating and cooling system you have, but the pros at Moon's Air will be able to help determine what options meet your needs and your budget.
Heat pumps can be a tad confusing due to their name, but they actually meet both your heating and cooling needs throughout the year. When its hot outside it works like an air conditioner in that it removes heat from your home, but when it cools off, the process gets turned around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses.
Of course we suggest you also replace your indoor system, but this is why:
  • All outdoor cooling systems have a matching indoor unit that they are designed to work with to ensure efficient performance. When they aren't paired with the other piece as a total system, efficiency may be affected.
  • As with a lot of products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These developments most importantly include better heating and cooling efficiency, but also consist of improved air handling, filtering and noise pollution reduction to name a few.
  • Heating and cooling systems that are more than 10-15 years old typically need to be replaced. Not only do they consist of outdated technology, but they are also less efficient than todays models. Adding a new indoor unit at the same time means you'll have a matched system to provide you with improved comfort and efficiency for years to come.
The communication module on your home energy system may send the system's performance records for each module to a website. You can visit this website to learn more about the system's status, energy production and environmental benefits. The site also shows carbon offsets as it happens.
In most locations, rain will clean the solar modules off automatically. If you live in a dusty or industrial area, periodically spraying the modules with water may help improve performance. However, detergents and high-pressure hoses should never be used to clean solar modules.
The best thermostat for you depends on your heating and cooling equipment. Moon's Air offers programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. View our available products or contact us at 318-215-7938 to learn more.

Heating and cooling can make up a big amount of your utility bill. The innovative and high-efficiency heating and air conditioning products available from Moon's Air can help decrease these costs. If you're shopping for a new heating or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of system efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, consider these additional factors:

  1. Is your system regularly maintained? Whether it's a furnace or air conditioner, HVAC systems will run more efficiently after regular maintenance checks.
  2. Could your home use a zoning system? If there are rooms in your home that are rarely used, a zoning system will allow you to heat or cool only the most used areas of your house.
  3. Are you taking advantage of a programmable or smart thermostat? According to the U.S. Department of Energy, programmable thermostats may lower your heating costs by up to 35 percent, and your cooling costs by up to 25 percent.
Zoning systems give you the the comfort of sectioning portions of your residence and control the thermostat differently in each part of your home. Zoning tends to be good for when you have spaces of your house that are seldom used or when you and your family are often in disagreement of the perfect temperature for the house. Zoning systems are almost noiseless and efficient, enabling you to have more control over the comfort of your home. Learn more about the equipment available from Moon's Air.