Spring is Here! ...And So Are Allergies

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Anonymous

Moon's Air responded to our call within minutes. They showed up prompt with professional workers eager to service our needs. We had our main unit go out and they replaced it the same day. No ordering parts and no down time.

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Hazel Simon, This week

Just wanted to tell you that an awesome job Jacob did. He got our fan motor replaced & he did excellent. Jacob went above & beyond to get our unit fixed on LABOR DAY. THANK YOU JACOB. Thank you Moon,s Air.
We would like for Jacob to continue doing our maintenance work. Thank you again.

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Steve Mcdonald, Last week

Great job

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Kent Orrell, This month

The guys did a great job! They kept me informed! Highly recommend!!!

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Kevin Ellis, Last month

Call when they were on their way and was on time. Examine the unit and pointed out the problem. Very professional and reasonable.

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Steven Phiffer, Last month

The new temperature thermostat is issued but the maintenances are doing great job tuning up the summer a/c system.

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Ashley Spano, Last month

Moon's is a great, reliable, professional & good AC company. They have always serviced my AC & fixed any problems I've ever had. Give them a try, they're great!!

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Debra Miller, Last month

Excellent service ! Thank you, Moon Air.

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Cole Luse, Last month

4.5 Stars - Install
They were both prompt and expedient on the install and everything has worked as intended.

3 Stars - Customer Service
Everything started great, but I don't enjoy how things have gone since. During the quoting, Jason was very knowledgeable and friendly, and told me this unit would require an $60 filter every 6 months. And that's great, good to know how to take care of the system and it's not a huge cost. He then told me that the service contract had a 2 year service agreement and would cover the filters, over $300 in value. Excellent! Great customer care, I'm set for a couple years and feel confident that I'm going to be taken care of for the life of this unit further down the road. Well, I should have known when the 1st service contract came in with only a 1 year service plan that I was going to have trouble. It's been almost a year in now and on my second service, here I am paying for filters. That discoordination between sales and what the company is willing to deliver has given me pause for the rest of the 10 year warranty and what wont be included in that. If i had I known customer service was going to make me feel this way, I would have considered more options.

So to make a long review short. Moon's can deliver cool air and the pricing was reasonable and in line with their peers, but sales is full of hot air.

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Megan Jimenez, Last month

We love Moon's Air. We have been using for 9 years and will continue to do so. Always great service! Highly recommend.